Confused by Verizon’s new 60-day iPhone 16 trade-in rule? We explain
TL; DR
- The new Verizon iPhone 16 business came with new changes such as the requirement that the business phone “must be active on the account for 60 days in advance”.
- Conflicting terms and conditions of service for the hardware business lead to initial confusion.
- Verizon has always made it clear that 60 days can be any time in the past, not just the last 60 days. It also applies to all future business plans and promotions.
Ever since the Verizon 16 business promotion was first revealed, there has been confusion about the requirements for a business phone to take advantage of the offer. Although the promotion applies to new and existing customers, Verizon’s initial press release revealed that the business line “must be active on account 60 days prior to business” for all existing customers , regardless of purpose. However, the Device Trading Program Terms and Conditions only state this requirement for MyPlan Unlimited Ultimate account holders.
Ambiguous wording and conflicting regulations have led to misunderstandings (such as those seen here on Reddit), such as whether the 60 days of first use had to be immediately prior to trading or if applied to any device that was on the customer’s Verizon. lasts at least 60 days from any previous period. Additionally, it was unclear whether these restrictions apply to all plans or just the Ultimate plan.
These choices are important. After all, many people upgrade to a new phone and keep the old one as a backup. Once they are ready for another upgrade, the backup becomes a business, and the original primary phone becomes the new backup.
So does this new law make this impossible, and does it apply to all projects? We reached out to Verizon for more clarification, and luckily, they responded right away with more information about the 60-day rule. According to a Verizon representative:
The 60-day warranty is in place to ensure that phones being sold for upgrades are not white market or stolen. This security feature is based on our 60-day unlock policy. As long as the business phone has been working on a Verizon line for at least 60 days at a time, it can be sold as part of the offer. It doesn’t matter what plan the customer is on.
In short, if you’re an existing Verizon customer and want to trade-in to take advantage of the iPhone 16 trade-in sale or any future trade-in sale, it must be active in your account at least 60 days ago. The good news is that it doesn’t seem to matter when.
For new customers from other networks, this restriction does not apply. Additionally, this plan is compatible with all utility plans and business plans.
Overall, this policy makes sense, as it seems to be aimed at ensuring that the phones sold are legitimate. We wonder what will happen to those who recently switched to Verizon with your device plan with plans to trade in the old backup. While their BYOD device will undoubtedly be considered suitable, legacy devices from previous networks may not be.
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